Terms of service

1. Acceptance of Terms

By accessing or using the Luoyang Clear website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

Luoyang Clear provides industrial laser equipment, including laser cleaners, laser welders, laser markers, and fiber laser cutting machines, as well as related support services. All products and services are subject to availability.

3. User Responsibilities

When using our website or services, you agree to:

  • Provide accurate and up-to-date information when placing orders.
  • Use our products and services legally and responsibly.
  • Respect intellectual property and not copy, reproduce, or misuse any content from our website.

4. Accounts and Payments

  • Users may need to create an account to place orders. You are responsible for maintaining the confidentiality of your account information.
  • Payments must be completed according to the selected payment method. Orders are only confirmed after full payment is received.
  • Refunds, cancellations, and returns are governed by our separate Refund Policy.

5. Intellectual Property

All website content, including images, text, logos, and product information, is the property of Luoyang Clear or its licensors. Users may not reproduce, distribute, or use such content without express permission.

6. Shipping and Delivery

  • Shipping policies, delivery times, and responsibilities are detailed in our Shipping & Delivery Policy.
  • Luoyang Clear is not responsible for customs duties, import taxes, or delays caused by carriers or customs authorities.

7. Limitation of Liability

  • Luoyang Clear is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • While we make every effort to ensure the accuracy of product information and specifications, we do not guarantee that all information is complete or error-free.

8. Privacy and Data

  • Your personal information is collected and used according to our Privacy Policy.
  • By using our services, you consent to the collection, use, and storage of your data as described in the Privacy Policy.

9. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the People’s Republic of China.
  • Any disputes arising from the use of our services will be resolved through negotiation or, if necessary, by the competent courts in Luoyang, Henan, China.

10. Changes to Terms

  • Luoyang Clear reserves the right to modify these Terms of Service at any time.
  • Continued use of our services after changes indicates acceptance of the updated terms.